Guide

Relevant advertising

How to tailor your marketing messaging to reach consumers

Relevant advertising uses shopping insights to create tailored marketing messaging that speaks to customers’ preferences and needs. This strategy revolutionizes marketing by delivering messages at the right moment, transforming how brands connect with their audiences.

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What is relevant advertising?

Relevant advertising is the practice of using customer signals—such as browsing, shopping, and streaming—to create tailored ad experiences. These campaigns adapt content, timing, and placement to match customers’ preferences and shopping journeys. The result is advertising that feels relevant and engaging to consumers while driving better performance for brands.

What are contextually relevant ads?

Contextually relevant ads happen when marketing matches its surrounding environment and user context. This approach often uses AI and real-time analysis to ensure ads feel natural and timely, leading to better engagement rates and user experience. By considering factors like webpage content, time of day, location, and current events, contextually relevant ads deliver the right message at the right moment.

Why is relevant advertising important?

Relevant ads are integral to modern marketing because they can dramatically improve the effectiveness of campaigns while creating better customer experiences. This approach helps brands cut through the noise of generic messaging by delivering content that resonates with customers. It can drive higher engagement rates, increased conversion, and stronger brand loyalty compared to traditional mass advertising approaches.

What are the benefits of relevant ads?

The benefits of relevant ads lie within the potential for brands to build relationships with their customers. This strategy delivers measurable improvements in campaign performance while creating more meaningful connections between brands and their audiences. Find the key advantages that make relevant ads essential for modern marketers below.

Enhanced customer experience

Relevant ads create more compelling and relevant experiences for customers. Instead of seeing generic messages, consumers encounter content that aligns with their interests, needs, and shopping behaviors. This relevance reduces ad fatigue and increases the likelihood that customers will engage positively with your brand.

Improved campaign performance

Data shows1 that relevant campaigns consistently outperform generic advertising across key metrics. According to a 2024 study published on SSRN, relevant ads can increase click-through rates by up to 2x and conversions by up to 5x, compared to generic campaigns. In addition to higher click-through rates and increased conversion rates, brands can also see a better return on ad spend when they use relevant strategies. This performance boost occurs because relevant messages resonate more strongly with intended audiences.

Better customer retention

Relevant advertising helps build stronger relationships with existing customers by showing them relevant products and offers. This approach increases repeat purchases and customer lifetime value, making it more cost-effective than constantly acquiring new customers.

Higher ROI

By focusing ad spend on audiences most likely to convert, relevant advertising delivers better return on investment (ROI). Brands can allocate budgets more efficiently, reducing waste on irrelevant impressions, while maximizing impact on high-value prospects.

Types of relevant ads

Relevant advertising can take many forms, each designed to connect with customers at different stages of their journey. Understanding these various approaches can help brands determine the right mix of strategies to achieve their marketing goals.

Contextual advertising delivers relevant experiences by matching ad content to the surrounding environment or content theme. This approach considers factors like website topics, time of day, location, and device type to optimize message relevance. Rather than relying solely on user history, contextual targeting focuses on the immediate situation and environment, making it valuable for reaching new audiences.

Remarketing

Remarketing is a digital advertising strategy that engages new audiences who have previously interacted with a brand, website, or app.

How to create relevant ads

Creating compelling relevant ads calls for an integrated approach that combines strategic planning with technological capabilities.

1. Define your ideal audiences

Start by identifying distinct audience groups. Use existing signals, analytics tools, and market research to create detailed audience personas that guide your relevant ads strategy. Consider factors such as age, gender, location, interests, purchase history, and engagement patterns. The more specific your audience segmentation, the more effective your relevant messaging will become.

2. Collect and analyze relevant data

Gather comprehensive data from multiple sources including website analytics, customer relationship management systems, and third-party platforms. Ensure compliance with privacy regulations like GDPR while building robust data collection processes.

Focus on both first-party data from direct customer interactions and marketing signals that indicate purchase intent or content preferences. This information forms the foundation for all relevant ads efforts.

3. Implement marketing technology

Deploy the necessary technology stack to support relevant advertising campaigns. This includes customer data platforms, marketing automation tools, and analytics systems that can process large volumes of information in real-time. Choose solutions that integrate well with your existing systems and provide the flexibility to scale as your relevant ads efforts expand.

4. Create dynamic content

Develop creative assets that can be easily customized for different audience segments. This includes creating multiple versions of headlines, images, and calls-to-action that can be automatically selected based on user characteristics. Ensure your content maintains brand consistency while allowing for sufficient variation to feel genuinely relevant to each audience segment.

5. Test and optimize performance

Continuously monitor campaign performance and conduct A/B tests to identify the most effective relevant ads strategies. Use analytics to understand which audience segments respond best to different messaging approaches. Regular optimization helps refine your targeting accuracy and improve overall campaign effectiveness over time.

Key factors for relevant ads

Creating relevant ads is more than just showing the right product to the right person. True relevance happens when multiple factors align to create experiences that feel natural and valuable to your audience—resulting in a meaningful connection that drives real business results.

Ideal audience

Understanding your audience forms the foundation of relevant advertising. This goes beyond basic demographics to include shopping behaviors, interests, and purchase intent signals. Smart connections use multiple data points to reach people when they're most likely to engage. For example, reaching consumers who recently browsed electronics with a timely offer on headphones creates immediate relevance. The key is leveraging insights that reveal audiences in the marketplace now.

Ad platform

Different platforms serve different purposes in the customer journey. Where you place your ads matters as much as what they say. Streaming platforms work well for building awareness with video content, while shopping-focused placements can be compelling for customers ready to purchase. The most effective approach uses multiple touchpoints across platforms to meet customers wherever they spend their time. This creates a cohesive experience that feels natural rather than intrusive.

Ad format

The format you choose should match both your message and your audience's mindset on that platform. Video ads excel at storytelling and demonstrating products in action. Display ads work well for remarketing with specific offers. Audio ads create intimate connections during streaming experiences. Consider how people consume content on each platform. Consumers browsing products want clear imagery and pricing information. Listeners streaming music might respond better to audio that doesn't interrupt the experience. Match your format to the moment.

Ad copy

Relevant copy speaks directly to customers by using language they understand. Skip the jargon and focus on clear benefits that matter to your audience. Effective ad copy addresses pain points or desires. The more customer-focused your message, the more relevant it becomes.

Landing page

Your ad is only as relevant as the experience it leads to. Landing pages should seamlessly continue the conversation started by your ad, with consistent messaging and clear next steps. Remove friction by minimizing form fields and ensuring fast load times. The goal is making it easy for interested customers to take the next step.

A/B testing

Relevance isn't a one-time achievement—it requires ongoing optimization based on real performance data. A/B testing reveals what resonates with your audience versus what you think will work. Test different elements systematically: headlines, images, calls-to-action, and reach parameters. Small changes often yield surprising results. What matters most is measuring the right metrics, focusing on engagement and conversion rates rather than just impressions.

Examples of relevant advertising

Real-world case studies demonstrate the practical applications and results of relevant advertising strategies across different industries.

Case Study

Beauty brand bareMinerals worked with Amazon Ads to create highly targeted audience segments using Amazon Marketing Cloud insights. The campaign featured segments based on specific shopping behaviors, such as customers who viewed products multiple times without purchasing or those who abandoned shopping carts. The results were impressive: bareMinerals exceeded their quarterly revenue goals by 50% and increased their customer repurchase rate from 12% to 28%—their overall return on ad spend improved by 400%, demonstrating the power of data-driven audience segmentation.

Envision Horizons uses Amazon Marketing Cloud insights to help bareMinerals exceed quarterly revenue goals by 50%

Case Study

Air purifier brand Blueair used the Amazon Ads Audio generator to create relevant interactive audio ads for their Blue Pure 211i Max model. The AI-powered tool generated customized ad scripts that spoke directly to smart home audiences and incorporated voice-activated shopping features. The campaign achieved remarkable results: 45.3% of detail page views came from new customers, with add-to-cart rates clocking in at 94% higher than Blueair's average. The voice interaction rate was three times higher than industry benchmarks, proving the effectiveness of relevant audio experiences.

Interactive audio ads powered by generative AI drive new customer consideration for Blueair

Case Study

First Abu Dhabi Bank created a relevant Ramadan campaign using Amazon Ads hero takeover placement. By analyzing customer spending patterns, the campaign discovered that Ramadan drove a 2.2x lift in card spending on Amazon. Using this insight, they crafted culturally relevant messaging that resonated with customers during this important period. The campaign generated 2.5 million impressions with a 3.53% click-through rate, outperforming benchmarks by 3x. Post campaign, the bank saw a 41% surge in app sales, demonstrating how cultural relevant ads can drive significant business results.

How First Abu Dhabi Bank helped advance sales goals during Ramadan through a hero takeover campaign

Case Study

Honda teamed with Amazon Ads to create an innovative relevant experience for a campaign for their electric SUV launch. Using the Amazon Ads Dream Generator tool, this AI-powered platform allowed customers to create customized animated videos featuring the Honda Prologue, with over 190 story variations based on user preferences. The campaign drove significant lifts in brand awareness and purchase consideration while positioning the Prologue as both family-friendly and environmentally conscious. The campaign demonstrated how interactive relevant ads can create memorable brand experiences that go beyond traditional advertising.

Honda and Amazon Ads put audiences in the driver’s seat with a personalized, AI-powered EV campaign

Relevant advertising with Amazon Ads

Amazon Ads offers comprehensive solutions for implementing relevant advertising strategies at scale, combining advanced technology with extensive consumer insights.

Amazon Ads AI creative solutions provide automated tools for generating relevant ad content across multiple formats. The AI Creative Studio serves as a centralized hub where advertisers can access image generation, video creation, and audio production capabilities. These tools leverage machine learning to create customized creative assets based on product information and audience characteristics, enabling brands to scale relevant content production without extensive design resources.

Amazon Marketing Cloud enables advertisers to create custom audience segments using privacy-safe, aggregated insights from Amazon's shopping and streaming signals. This powerful analytics platform helps brands understand customer journeys and optimize their relevant advertising strategies.

Amazon Marketing Stream offers real-time access to campaign performance data, enabling dynamic optimization of relevant advertising efforts. This solution provides the data foundation necessary for responsive relative ads strategies.

The Amazon Ads Creative Services team provides expert guidance for developing relevant advertising strategies that maximize effectiveness. These services include creative optimization, audience research, and performance analysis.

If you have limited experience, contact us to request services managed by Amazon Ads. Budget minimums apply.