Why use Amazon Live
Amazon Live is designed to inspire, educate and entertain customers in a format that allows real-time brand interaction. Amazon Live helps give customers confidence to consider new brands and make purchase decisions.
Drive awareness and consideration
Introduce shoppers to your products and provide them with the information that they need to make confident purchase decisions.
Educate shoppers
Inform audiences on product features, benefits and special offers in an interactive environment with live product demonstrations.
Connect in real time
Engage with customers using Live’s chat feature, answering questions and providing information in real time to help drive connection.
Sample brand-created live streams
How brands can use Amazon Live
Brands can use the Amazon Live Creator app to produce live streams to help shoppers discover your brand, see your products in action and drive sales. Use your live stream to demonstrate product features and offer shoppers special in-stream promotions.
Amazon-produced live streams allow you to showcase your products within themed live streams that appear in prominent placements across Amazon. This can amplify your reach on important shopping days such as Prime Day, Black Friday and Cyber Monday, or seasonal events such as Back to School or Off to University.
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How to set up a brand-created Amazon live stream
1
Download the Amazon Live Creator iOS app. Sign in with your Seller Central or advertising console credentials.
2
Follow the in-app instructions to select products to feature, choose a title and set a start time. Review the Community Policy.
3
Capture your Live video either directly through Amazon Live Creator or by using an external camera and streaming it to Amazon.
FAQ
Visit the Amazon Live learning page for guides, short video tutorials and live Q&As to help you live stream on Amazon successfully. Learn best practices such as the recommended length for your live stream, ways to interact with shoppers with the chat feature and how to avoid common video or audio issues.
There is no cost for brands to create their own live stream on Amazon using the Amazon Live Creator app. There is a minimum cost of $35,000 (US) to integrate into an Amazon-produced show. All live streams can be found on Amazon.com/Live and in the Amazon mobile app under Amazon Live.
The Amazon Live Creator app is available on the App Store for iOS-enabled devices. Customers can view live streams on desktop, mobile web, mobile app, Fire Tablet and Fire TV.
The Amazon Live Creator app is currently only available and optimised for the iPhone. Amazon Live Creator can be used on an iPad, but the experience is not optimised.
The app is currently not available for Android devices.
Amazon shoppers can discover live streams in several locations on Amazon.com and the Amazon.com app. Brand-created live streams can appear on the detail pages for the products in the live stream, as well as across various placements where Amazon shoppers browse. Amazon-produced live streams appear in prominent placements across Amazon relevant to the content, such as the Amazon.com home page, event pages and category pages. All live streams can be found on Amazon.com/Live and in the Amazon mobile app under Amazon Live.
Amazon Live is part of Amazon’s suite of brand content solutions for helping you drive discovery and connect with shoppers, also known as mid-funnel marketing or consideration advertising. Make livestreaming part of your strategy for introducing new audiences to your business, in combination with creating a branded shopping destination with Stores, sharing brand content with Posts and advertising with Sponsored Brands.
All live streams display a prominent Follow button, where interested shoppers can click to stay up to date with the influencers, people, brands and interests that they care about on Amazon. When a customer follows an entity, they will be notified when that entity goes live. Read more about Amazon Follow.
Contact an Amazon Ads account executive to learn more about available packages and eligibility requirements.
Amazon-produced live streams include Today’s Deals Live; live streams for shopping events such as Prime Day, Black Friday, Cyber Monday and Off to University; live streams supporting special days such as Mother’s Day, Father’s Day and Halloween; and live streams that amplify other specific seasonal moments, including Christmas Gift Guides.