Amazon Ads guidelines and acceptance policies

TABLE OF CONTENTS

Overview

At Amazon Ads, we believe maintaining a high customer experience bar for the ads we serve helps us drive better results for you, our advertisers. Accordingly, we have set customer-centric Ad Policies to help preserve and enhance that experience. All advertising content must be appropriate for a general audience and/or for the type of placement in which it will be displayed, and, as an advertiser using Amazon Ads, it is your responsibility to make sure that both you and your ads comply with all applicable laws, rules, regulations and industry standards in each geographical area where the advertisements may appear, for example adhering to the requirements of the CAP Code if your advertisements are targeting UK consumers.

Ads may not misrepresent the products or services being promoted and may not mislead customers.

Amazon customers represent a wide array of genders, races, ethnicities, abilities, ages, religions, sexual orientations and backgrounds. Ads may not contain content that is offensive, abusive, intolerant or harassing.

We encourage you to use diverse imagery within your ads. Our policies are not intended as legal advice. We encourage you to consult with your legal advisor if you have questions about the laws and regulations concerning your ads.

These ad policies apply to Amazon’s global display advertising business for placements anywhere that Amazon’s owned-and-operated properties are there. Separate Ad Policies apply to sponsored ads, Book Ads, Stores and Streaming TV. For technical requirements, please review the ad specs.

Amazon reserves the right to reject, remove or request modifications to an ad in its sole discretion, for any reason. Amazon may suspend or terminate your ad account(s) for severe or repeated Ad Policy violations. All examples are illustrative, and Amazon reserves the right to reject campaigns which do not meet its policies as determined in its sole discretion. For those policies that require prior approval by Amazon, please engage your appropriate client support team.

We periodically update our policies. Please check this page often to ensure that you are always up to date with our latest policy requirements.

Throughout this document, we refer to advertisers as ‘you/your’ for ad placements anywhere on Amazon’s owned-and-operated properties and Amazon DSP offsite.

For an overview of policies addressing questions that commonly arise, please see our Quick Reference Guide. Please note: This guide is not intended to be a comprehensive overview of all ad policies. It is highlighting some key ad policies that frequently re-occur.

Advertising policies