Amazon Streaming TV ad best practices and guidelines

These Amazon Streaming TV ad best practices were put together to help advertisers and production companies create high-quality video ads that resonate with audiences.

1. Define your goal

Before creating your video ad, define what you would like the video to accomplish. Video ads are a great way to build awareness for your brand. We found that brands who focused on building an emotional connection with viewers, such as showing how the product impacts day-to-day activities, saw greater audience engagement. It may be tempting to create an ad that accomplishes multiple objectives; however, doing so can leave customers confused and less likely to take the desired action.

2. Know your audience

When you’re creating your video ad, it’s important to understand who your audience is and what matters most to them. Your video ad should have a clear message based on your brand’s unique value propositions that resonate most with customers.

3. Tell a story

There are various storytelling types that can be used based on your campaign goal.

Below are just a few examples out of many storytelling possibilities:

  • Customer impact/inspiration: These stories display how a product could positively impact viewers’ everyday lives, and focus on building an emotional connection with your brand by inspiring customers. What are the benefits? What feeling does your brand evoke?
  • Set your brand apart: Show viewers why your brand and/or product(s) are unique from other competitors.
  • Beauty shots: Showcase beautiful and captivating images or shots of your product that will grab the attention of viewers.

4. Include a logo

Make sure the brand logo is present in the video.

You can either showcase your logo throughout the ad and/or add it to the end card for the last few seconds of the video. Adding it to the end card can remind customers of who you are and help with brand recall. Make sure to use the highest-quality logos/assets in your ad, so they don't appear pixelated on screen.

Logo displayed during video

Example of logo displayed during video

Logo displayed on end card

Example of logo displayed on end card

5. Call to action (CTA)

In addition to featuring your product and your logo (or brand name), you can include a call to action on the end card to drive more consideration and action from your audience (not a requirement). CTAs should be clear and precise, such as “Visit us on [URL]”, “Learn more on [URL]” or “Available on”. Make sure the CTA does not look like a button, hyperlink or anything clickable.

6. Voice-over (VO)

VO is not required, but can be a great tool to drive the narrative, help convey the benefits of the product(s), further establish brand identity and reduce the need for on-screen text. Make sure to capture the highest quality of VO recording possible and try to find the right voice that matches the tone of your video ad and your product/brand.

7. On-screen text

We recommend using as few words as possible on screen, and relying more on VO narration for Streaming TV ads. Too much reading risks causing a bad experience for viewers. Communicate concise and easy-to-understand information on screen for a duration long enough that viewers can effectively read and understand it.

Not recommended

Example of not recommended on-screen text


Example of recommended on-screen text
  • Ensure legibility by making sure that the colour of on-screen text does not blend into the background colour of the ad, so it is not difficult for viewers to read.

Not recommended

Example of not recommended on-screen text


Example of recommended on-screen text
  • Make sure that the language being used for the copy in the video matches the language of the locale where it is being displayed.

8. Music/audio

When selecting music for your Streaming TV ad, pick something that matches the tone of the ad and is a high-quality audio file.

  • Avoid songs or sound effects that are pulsing or loud and abrasive.
  • Avoid jarring sounds, low-quality audio, audio jumps and audio artefacts (distortion or pops).
  • Make sure the advertiser or production company secures or owns the rights to the music used in the ad.

9. Additional recommendations

  • Avoid low-quality/low-resolution logos and graphics, which will appear pixelated on high-resolution TVs and devices.
  • Avoid the overuse of still images, as this can lower the overall quality of an ad.
  • Avoid glitching or strobing graphics, as this could cause viewers to believe they have poor Internet connection.
  • Use smooth camera pans and avoid excessive or incongruent shot cuts, which may give viewers the sensation of whiplash.
  • Avoid creating ads that resemble infomercials, where the talent is talking to the camera and aggressively selling the product(s) directly to the viewers.
  • Don’t use unsubstantiated marketing claims, over-the-top jokes, distracting skits or cumbersome narratives that may confuse customers.
  • Don’t use other companies' brand logos, trademarks or products.
  • Remember that Streaming TV ads may contain either letter-boxed or pillar-boxed formatting, but not both.
Example of approved letterbox

Approved: Letterbox

Example of approved Pillarbox

Approved: Pillarbox

Example of Declined: Letterbox and Pillarbox

Declined: Letterbox and Pillarbox

10. Helpful links

  • Amazon Streaming TV video specs
  • Amazon brand usage guidelines
  • Amazon Ads Guidelines and Acceptance Policies