1 December 2020
By: Crystal Astrachan, Senior Analytics and Media Manager
and Jackie Zhou, Product Marketing Manager
Advertisers often ask how OTT (over-the-top), Sponsored Brands Video and display advertising work together to improve customer engagement across the purchase funnel on Amazon. To help answer that question, we studied brands’ advertising strategies and audience ad exposure. We compared brands that used all three products to brands that only used display advertising to understand the impact of advertising strategy on campaign performance. Then we also studied the impact of OTT on customer engagement by comparing audiences exposed to both OTT and display to those that were only exposed to display ads.
Using OTT, Sponsored Brands Video and display advertising can help advertisers improve ad-attributed customer engagement across the funnel as measured by branded search rate, detail page view rate and purchase rate.
We started by evaluating brands that used display advertising from July 2019–June 2020. The display campaigns used by the brands were segmented based on the other advertising that was running for the products featured during the same time period. The segments were:
Figure 1 below illustrates the four brand-level segments that were compared in this study
We compared three display ad-attributed customer engagement metrics across the four groups, including:
Next, among a sample of brands that ran display and OTT together (the third segment above), we compared two audience segments: 1) audiences only exposed to display campaigns, and 2) audiences exposed to display and OTT campaigns.
Figure 2 illustrates the two audience segments that were compared in this study
We compared the display ad-attributed customer engagement metrics across the two groups, including:
When brands ran OTT and display ads, their display ad-attributed branded search rates were 47% higher than for brands that ran display campaigns only. When brands ran display, Sponsored Brands Video and OTT, their display ad-attributed branded search rates were 68% higher than brands that only run Sponsored Brands Video and display campaigns.
In other words, customers were more likely to shop for a brand on Amazon when they saw both OTT and display ads.
Median display ad-attributed branded search rates by ad products used among brands
Brands that invested in display, Sponsored Brands Video and OTT campaigns at the same time had the highest display ad-attributed detail page views and purchase rates, which were up to 90% higher than brands that ran display campaigns only. Using all three ad products together helped engage audiences throughout their purchase journey.
Next, we evaluated audience ad exposure for the brands that used both OTT and display. While key insights no. 1 and no. 2 compared the differences between brands, key insight no. 3 compares audience ad exposure.
We found that audiences exposed to both OTT and display had median purchase and detail page view rates that were up to 28% higher than audiences exposed to display ads only.
This study shows that OTT and Sponsored Brands Video make display campaigns more effective. We found that OTT was most effective in driving ad-attributed branded searches when used together with display. Both Sponsored Brands Video and OTT worked best together with display ads to improve display ad-attributed detail page view and purchase rates.
Reach audiences beyond the shopping aisle with OTT and Sponsored Brand Video ads and connect them to your brand and products on Amazon with display campaigns. To learn more, please contact your Amazon sales representative. If you’re new to Amazon Advertising, contact us to get started.