Expert 1-to-1 campaign optimization for China sellers
Amazon Ads launched a high-quality Chinese-language 1-to-1 ad optimization service for China-based sellers. Based on your current advertising needs and account conditions, Amazon Ads experts will provide the following services:
01
Answer questions about Sponsored Products, Sponsored Brands, Sponsored Display and Stores to help you build an effective campaign and provide customized optimization recommendations for your account performance.
02
Share what’s new in advertising, and dive deeper into your ad metrics and ad reports.
Getting started
1
Ensure that you have an active Amazon professional seller account and a completed Brand Registry.
2
Make sure you have started using at least one Amazon Ads product, such as Sponsored Products, Sponsored Brands or Sponsored Display.
3
Prepare accurate and complete contact information, including a mobile phone number, contact email and seller ID, so that Amazon Ads experts can contact you as soon as possible.
Good to know
- If you already have an Amazon Ads account manager, you don’t need to apply for this service.
- Amazon Ads specialists will contact sellers who have completed appointment requests and are eligible for the service within 14 working days.
- Accurately fill in the seller contact information on the appointment form to ensure that Amazon Ads experts can reach you.
- Fill in the correct seller identifier that starts with the letter A. Note that the seller ID for North America, Europe and Asia-Pacific sites are different. If the form is completed with a Latin keyboard, the letters must be uppercase.
- For more details, please read the terms on the Amazon Ads Expert 1-to-1 Service Appointment page.
FAQ
If your account is eligible for the service, we will contact you within 14 working days. Please provide accurate and complete contact details on the appointment form to facilitate a response as soon as possible.
The service has three major benefits:
- Provide single or multiple advertising product introductions such as Sponsored Products, Sponsored Brands, Sponsored Display, Stores etc., according to your current advertising needs and account situation.
- Answer questions for you in a timely manner, help you build effective advertising campaigns, and provide customized optimization suggestions for account performance.
- Provide firsthand information on new advertising features to interpret advertising metrics and advertising reports for you.
Experts will try to solve your questions as much as possible by phone or email. A high-quality 1-to-1 ad optimization service phone consultation takes about 20 to 30 minutes.
Amazon Ads 1-to-1 optimization is dedicated to helping you learn quickly to achieve better ad performance, so you only pay for the clicks your ads bring.
The service is currently available to Chinese-based sellers who have completed Brand Registry, have and active Amazon seller account, have launched Amazon Ads campaign and do not have an advertising account manager.
- Ensure that you have an active Amazon Professional selling plan seller account and have started using at least one Amazon Ads product, including Sponsored Products, Sponsored Brands or Sponsored Display.
- Clarify your advertising goals, and summarize your needs and questions in advance for smoother communication during the session.
- Remain logged in to Amazon Seller Central and Ad Console, and provide real-time feedback throughout the session.
Before using the service, please ensure that you have obtained a seller ID. You can obtain a seller’s token by following these steps:
01
Log in to Seller Central and click “Settings” – “Account Info”.
02
Go to the seller account information page and click “Business Information” – “Seller Token”.
03
Go to the page to find the seller token.
* Screenshots are for reference only