Find answers to common questions related to Amazon Ads Academy, including Amazon Ads Certifications.
Amazon Ads Academy is the new and improved version of the previous learning console. While the core features you're familiar with, such as the content library, your learning history, badges, and profile, will remain, you'll now have access to several enhancements. For example, you'll receive personalized learning recommendations to help you discover the most relevant content, and you'll experience a smoother sign-in process for easy access to your training and resources.
If you’re experiencing issues with your password or verification code, visit the Account & Login Issues form or the Amazon Help page for assistance.
You can't change your name or email address once your account is created.
You can update your time zone from your profile page, which is accessible via the top right in the navigation bar.
First, you’ll need to create a new Amazon account with your new work email address. Then, open a new Amazon Ads Academy account using your new Amazon account sign-in details. Once your new account is created, please use the Contact Us form to request an account merger.
It can take up to 72 hours for your certification to appear in the Partner Network dashboard.
You will need to wait 24 hours to retake your certification assessment.
Once you passed a certification assessment, navigate to your profile page, accessible on the top right, to view your current badge(s). Certification badges can be manually added to your LinkedIn account. If you only viewed and passed the certification assessment, your badge will not appear yet. You need to launch the certification learning path to activate the award.